Current Patients
Current Patients
Everything established patients need: appointments, refills, records, and how to reach us between visits.
Everyday Tasks for Current Patients
Manage Appointments
Book, reschedule or fill out intake forms any time through the secure IntakeQ patient portal.
Prescriptions and Refills
Refills are reviewed at follow-up visits. If you are running low, ask your pharmacy first, then email us if anything is delayed.
Records and Superbills
Need a superbill or copies of your records? Email info@mindfulsewa.com and we will prepare them for you.
Between Appointments
For non-urgent questions about your care, medicines or scheduling, email info@mindfulsewa.com or call (888) 457-8124. Messages are returned within one business day.
Email is not watched around the clock. Never use email in an emergency. If a new medicine causes side effects, call or message us, and do not stop it on your own unless your prescriber tells you to.
Cancellations and Rescheduling
We ask for at least 48 hours' notice to cancel or reschedule. Changes made later than that may be charged 50% of the session fee. Same-day cancellations and no-shows are charged the full fee.
We will consider special cases when it is right to do so. See our fees page for the full policy.
If You Have an Emergency
Do not email or leave a message in a mental health emergency. Call 911, call or text 988, or go to the nearest emergency room. Our crisis resources page lists more places to get help.
