Resources
Frequently Asked Questions
Everything patients ask before their first appointment, answered plainly.
FAQ
Answers, Grouped by Topic
Getting Started
Where are you located? Do I come to an office?
Mindful Sewa Psychiatry is a telehealth practice. All visits happen by secure telehealth video, so there is no office to drive to. You just need to be physically in California during each visit.
Who will I be seeing?
You see Harpal Singh, PMHNP-BC, a board-certified psychiatric mental health nurse practitioner. He holds a DEA license and treats patients of all ages. He gives care directly in English, Punjabi, Hindi and Spanish, with no interpreter.
Do I need a diagnosis before I book?
No. Many people book because something feels off and they are not sure what it is. Finding the right diagnosis is one of the main goals of the first evaluation.
How do I book, and when are you open?
Book online any time through the IntakeQ portal or call (888) 457-8124. Visits run Monday to Sunday, by appointment only. New patients are usually seen within days. Phone and email messages are returned within one business day.
Can college students in California be seen?
Yes. Students at any California college or university can be seen, even if their home state is somewhere else. You only need to be physically in California at the time of each visit.
Care and Treatment
What conditions do you treat?
We treat anxiety, depression, ADHD, bipolar disorder, schizophrenia, OCD, PTSD, insomnia, and stress and burnout. We also treat prenatal and postpartum depression and behavior changes linked to dementia. See our full conditions list for more.
Do you prescribe medication?
Yes. Medication management is a core service. That includes controlled medicines when clinically appropriate and allowed under current telehealth rules. Your prescriber decides what fits your care.
Do you offer therapy too?
Yes. Supportive psychotherapy is offered on its own or alongside medication management. Each session is $199 and takes place by secure telehealth video.
Do you offer ADHD testing?
Yes. When clinically appropriate, Creyos cognitive testing is available for $150. It is one part of a full ADHD evaluation. It does not diagnose ADHD by itself.
Do you see older adults and people with memory problems?
Yes. We see seniors as well as children, teens and adults. Geriatric and memory care psychiatry are special strengths of this practice. Families are welcome to join visits when the patient agrees.
Visits and Fees
What do follow-ups, therapy and letters cost?
Follow-up visits are $199, and therapy sessions are $199. Clinical letters are $150. We are private pay, with HSA and FSA accepted and superbills available on request.
How often will I need follow-up visits?
It depends on your needs and your plan. Visits are often closer together when starting or changing a medicine. They are spaced out once things are stable, and your prescriber will adjust the schedule with you.
Can you continue a medication another provider started?
Often, yes. After your evaluation, your prescriber will review the medicine with you. Together you decide whether to continue it, adjust it or try something else. Bring the bottle or a list of your current doses to your first visit.
What should I have ready for my first appointment?
Have a list of your current medicines and supplements, past diagnoses and any records from earlier treatment. Also have your pharmacy name and address ready. A few notes about what you most want help with are useful too.
What is your cancellation policy?
We ask for at least 48 hours' notice to cancel or reschedule. Later changes may be charged 50% of the session fee. Same-day cancellations and no-shows are charged the full fee. We will consider special cases when it is right to do so.
Privacy and Safety
Is my information confidential?
Yes. Your care is protected by medical privacy law. It is never shared without your written consent, except in rare safety cases the law requires. Those cases are explained at your first visit.
Will my employer find out I am seeing a psychiatric provider?
Not from us. Your care is confidential, and because we are private pay, no insurance claims are sent. If you need a letter for work, you decide what is shared and with whom.
How do I get a copy of my records?
Email info@mindfulsewa.com to ask for your records. We will let you know if a signed form is needed. The same process works for sending records to another provider.
What should I do if a new medication causes side effects?
Call or message us and describe what you are noticing. Do not stop or change a medicine on your own unless your prescriber tells you to. For severe reactions or any emergency, call 911 right away.
What should I do in a crisis?
Telehealth is not a crisis service. In a mental health emergency, call 911 or call or text 988. You can also go to your nearest emergency room right away.
Still have a question? Contact us or call (888) 457-8124.